Thank you for the patronage. We hope you are happy  with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund. Please, see below for more information on our return policy


All returns must be postmarked within fourteen (14) days of the purchased date. All returned items must be in new and unused condition.


To return an item, please, email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving RMA number,

place the item(s) securely in the original package and make sure that the item(s) in good working order, and mail it to the following address:

Easy Lace Design Co

Attn:Returns RMA #

1435 Charmian Court Benicia, CA 94510 USA

Please, note; you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of you item (s), we will process your return. Please, allow at least five (5) days from the receipt of your item(s) to process your return. Returns may take 1-2 billing cycles to appear on your payment method statement, depending on the issuing company policies. We will notify you by email when your return has been processed.


For defective , missing or damaged products, please contact us  by email at to arrange refund or exchange

  • Contact us for RMA before requesting the refund


If you have any questions concerning your return policies, please contact us at







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